Ordering and Customer Service
 

Individuals

Website
Books can be ordered securely from this website. Online payments are handled by Jetco, which determines what payment methods are accepted (currently Visa [HK$ and US$], MasterCard [HK$ and US$], and Union Pay [HK$ only]). Hong Kong University Press will not have access to your credit card information at any time during or after the transaction. All prices are subject to change without notice.

Shipping Rates

Please note that we have distributors worldwide, and customers can save significantly on shipping by ordering through them. In particular, customers in North America should order from Columbia University Press, and customers in Europe should order from John Wiley & Sons.

Author Orders
If you are a Hong Kong University Press author, the easiest way to get your author discount is by using this website to order books. Simply enter your Author Portal password into the discount code box to apply the author discount to your full order. The discount code will show on your receipt as “AU” followed by a number. If you have published more than one book with us, it does not matter which Author Portal password you enter; any one of them will get you the author discount. If you have forgotten or never received your password, contact your acquisitions editor to help you. Please note that the author discount only applies to books published by the Press, not to books distributed by the Press. More information about the author discount can be found on the “After publication” tab of the Author Portal.

Pre-Publication Orders
We accept orders for books ahead of publication. Your credit card is charged at the time of purchase, and the book is shipped as soon as it is available. If the book is part of a larger order, the books that are available will be shipped immediately. There is no additional charge for the double shipment.

Hong Kong
If you are in Hong Kong, we invite you to visit our bookshop to browse and purchase our books in person.

Returns
Hong Kong University Press does not accept returns. If you receive a damaged book or your order was incorrectly filled, please contact customer service to make the appropriate arrangements.

Ebooks
Many of our titles are available through Amazon Kindle and Google Play. If a book is available in one or both of these formats, you can use the buttons on the book’s webpage to purchase the ebook directly from that vendor.

Libraries

Hong Kong University Press books are available through all major library wholesalers as well as from the Press directly. If you need more information about ordering books, please contact the Press’s marketing manager. Catalogs can be downloaded here.

Our titles are also available in digital format from a variety of wholesalers and distributors, including ProQuest, JSTOR, EBSCO, Project MUSE, UPSO Oxford, and a few Asian platforms. Please contact these vendors directly for subscription information or our marketing manager for more information.

Account Sales

If you are a bookseller and would like to set up an account with us, please contact customer service. Discount schedules, credit terms, and return privileges will all be determined when the account is approved.

Contact Information

(852) 3917 7806
uporders@hku.hk